Terms of Service

Effective Date: September 19, 2026
Last Updated: September 19, 2026

These Terms of Service ("Terms") govern your use of the website operated by Nebula Virtual Solutions LLC ("Nebula," "we," "us," or "our") and your interactions with certain services, communications, resources, and features made available through the website.

By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please discontinue use of the website.

1. About Nebula Virtual Solutions LLC

Nebula Virtual Solutions LLC provides professional consulting and advisory services related to technology governance, AI governance, technology risk, digital compliance, governance implementation, and related areas.

Information provided through this website is intended to describe Nebula's services, capabilities, methodologies, resources, and areas of professional practice.

Nothing on this website creates a client-consultant relationship unless Nebula and the applicable client enter into an appropriate agreement or otherwise expressly establish such a relationship in writing.

2. Website Use

You may use this website for lawful informational and business purposes.

You agree not to:

Use the website in violation of applicable law or regulation;
Attempt to gain unauthorized access to the website, systems, accounts, or infrastructure;
Interfere with or disrupt website operation or security;
Introduce malicious code, malware, automated attacks, or other harmful technology;
Misrepresent your identity or affiliation;
Use website content in a manner that infringes Nebula's or another party's rights; or
Scrape, systematically extract, reproduce, or commercially exploit website content except as permitted by law or with Nebula's written authorization.

Nebula may restrict or terminate access to the website when reasonably necessary to protect the website, Nebula, its clients, or others.

3. Professional Information and No Legal Advice

Content made available through this website is provided for general informational and educational purposes.

Nebula provides technology governance, risk, compliance, and related consulting services. Unless expressly agreed otherwise in writing, information presented on this website does not constitute legal advice, accounting advice, financial advice, cybersecurity certification, regulatory approval, or any other regulated professional opinion.

Organizations remain responsible for obtaining appropriate legal, regulatory, security, technical, financial, or other specialized professional advice when necessary.

Regulations, standards, technologies, and industry practices may change over time. Nebula does not guarantee that general website content will remain current or applicable to every organization, jurisdiction, technology, or circumstance.

4. Consulting and Advisory Services

Descriptions of consulting or advisory services on this website are general descriptions and do not constitute a guarantee that Nebula will accept a particular engagement.

Except for services expressly offered for direct purchase or booking, consulting engagements may require additional discovery, scoping, pricing, contracting, and execution of a proposal, statement of work, consulting agreement, or other engagement documentation.

The scope, responsibilities, deliverables, assumptions, fees, timelines, confidentiality requirements, intellectual-property provisions, and other conditions applicable to a consulting engagement will be governed by the applicable engagement documents.

If an engagement agreement conflicts with these website Terms regarding the professional services covered by that agreement, the applicable engagement agreement will control for those services.

5. Advisory Sessions and Scheduling

Nebula may offer individually scheduled advisory sessions through the website or a third-party scheduling platform.

An appointment request is not considered fully confirmed until any required payment and booking requirements have been completed.

The scope of an advisory session is limited to the service described at the time of booking. Advisory sessions are intended to provide focused professional guidance and do not automatically include implementation services, ongoing consulting support, preparation of extensive deliverables, legal advice, or services outside the stated scope.

Additional work identified during an advisory session may require a separate consulting engagement.

Nebula may establish additional scheduling, cancellation, rescheduling, late-arrival, or refund terms for paid advisory sessions. Where provided during the booking or purchasing process, those terms will apply to the applicable appointment.

6. Payments

Certain services may require payment through a third-party payment processor.

Prices, payment requirements, and applicable service details will be presented before purchase or otherwise agreed upon as part of the applicable engagement.

Nebula does not guarantee that all consulting services displayed on the website are available for immediate online purchase. Customized consulting engagements may instead be invoiced according to the applicable proposal, statement of work, or consulting agreement.

Payment processing may be subject to additional terms and privacy practices established by the applicable payment provider.

7. Intellectual Property

Unless otherwise stated, the website and its original content, branding, graphics, written materials, methodologies, frameworks, models, processes, documentation structures, and other materials made available by Nebula are owned by or licensed to Nebula Virtual Solutions LLC and are protected by applicable intellectual-property laws.

This includes, where applicable, Nebula's proprietary governance methodologies and the architecture, terminology, presentation, and supporting materials associated with the Nebula Digital Compliance Operating Model.

References on the website to concepts such as:

GOVERN → MAP → MEASURE → MANAGE → ASSURE

are provided to describe Nebula's approach and do not grant permission to reproduce, commercialize, distribute, modify, or represent Nebula's proprietary materials or methodologies as another party's work.

You may view and use publicly available website content for legitimate informational purposes. No ownership interest or license to commercially exploit Nebula's intellectual property is transferred merely through website access.

Client-specific intellectual-property rights, licenses, deliverables, and permitted uses will be addressed in the applicable engagement agreement where relevant.

8. Third-Party Platforms and Links

The website may integrate with or link to third-party services used for scheduling, payment processing, communications, content, analytics, or other business functions.

Nebula does not control all third-party websites or platforms and is not responsible for their independent content, availability, security, or privacy practices.

Your use of third-party services may be governed by additional terms established by those providers.

9. SMS and Mobile Messaging Terms

These provisions apply if you separately opt in to receive SMS or MMS communications from Nebula Virtual Solutions LLC.

Nebula may use text messaging to provide communications such as appointment confirmations and reminders, consultation or inquiry follow-ups, service-related updates, requested information, and, where separately authorized, marketing or promotional communications.

Consent to receive SMS marketing communications is not a condition of purchasing Nebula's services.

Where Nebula offers both marketing and non-marketing text communications, consent may be collected separately according to the type of communication.

Message frequency varies. Message and data rates may apply.

Opting Out

You may cancel SMS communications at any time by replying STOP.

After you send STOP, you may receive a confirmation that you have been unsubscribed. Following confirmation, you will no longer receive messages covered by that SMS program unless you subsequently opt in again.

Getting Help

Reply HELP for assistance with the messaging program.

You may also contact Nebula directly at:

info@nebulavirtualsolutions.com

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Wireless carriers and other communications providers may apply their own messaging, data, or other charges according to your service plan.

Privacy

Nebula's handling of personal information, including mobile information and SMS consent information, is described in our Privacy Policy.

Your SMS opt-in applies to the messaging program for which consent was provided and does not constitute blanket authorization for unrelated communications.

These SMS terms are intended to supplement, rather than replace, any disclosures presented at the point where SMS consent is collected.

Current Twilio guidance specifically requires the program/brand, program description, message frequency, message-and-data-rate disclosure, support contact, STOP/HELP instructions, Privacy Policy link, and carrier disclaimer in messaging terms.

10. Privacy

Your use of this website is also subject to Nebula's Privacy Policy, which describes how Nebula collects, uses, discloses, retains, and protects personal information.

Please review our:

11. Disclaimers

Nebula endeavors to provide useful and accurate information; however, website content is provided on an "as available" and "as is" basis to the extent permitted by applicable law.

Nebula does not warrant that:

Website content will be error-free or complete;
The website will operate without interruption;
General information will be suitable for a particular organization's circumstances;
Use of website content will ensure regulatory compliance;
A particular governance approach will eliminate all technology, security, privacy, operational, or regulatory risk; or
Use of Nebula's services will guarantee a particular regulatory, audit, financial, or business outcome.

Professional services necessarily depend on the facts, scope, information, systems, stakeholders, and circumstances associated with each engagement.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Nebula Virtual Solutions LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from your use of, or inability to use, this website or reliance on general website content.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Any limitations applicable to professional consulting engagements will be addressed in the applicable consulting agreement or other engagement documentation.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Nebula Virtual Solutions LLC from claims, losses, liabilities, or expenses arising from your unlawful misuse of the website, violation of these Terms, or infringement of another party's rights through your use of the website.

This provision does not alter any separately negotiated indemnification terms contained in a client consulting agreement.

14. Changes to Services or Website

Nebula may modify, update, suspend, discontinue, or replace website content, features, service descriptions, pricing, resources, or functionality at any time.

Changes to consulting offerings displayed on the website do not modify an existing executed client agreement unless the parties agree otherwise.

15. Changes to These Terms

Nebula may update these Terms periodically to reflect changes in our website, services, business practices, technologies, messaging programs, or applicable requirements.

When changes are made, the "Last Updated" date at the top of this page will be revised.

Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

16. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any additional governing-law, jurisdiction, venue, dispute-resolution, mediation, or arbitration provisions applicable to a professional engagement may be established separately in the applicable consulting agreement.

17. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

18. Entire Website Terms

These Terms, together with the Privacy Policy and any additional terms expressly presented for a particular website feature or transaction, constitute the terms governing general use of this website.

Separate client agreements, statements of work, proposals, or booking terms may establish additional or superseding terms for specific professional services.

19. Contact Us

Questions regarding these Terms may be directed to:

Nebula Virtual Solutions LLC
20 Publix Drive Suite 104 #112
Clayton, NC 27527
Email: info@nebulavirtualsolutions.com
Website: nebulavirtualsolutions.com