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Privacy Policy

Effective Date: September 19, 2026
Last Updated: September 19, 2026

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Nebula Virtual Solutions LLC ("Nebula," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Nebula Virtual Solutions LLC collects, uses, discloses, and protects information when you visit our website, communicate with us, schedule an advisory session, submit an inquiry, engage our consulting services, or otherwise interact with us.

By using our website or providing information to Nebula, you acknowledge the practices described in this Privacy Policy.

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1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Contact Information
This may include your name, business or organization name, job title, email address, telephone number, and other contact information.

Inquiry and Consultation Information
When you contact Nebula, schedule an advisory session, request information about our services, or discuss a potential engagement, we may collect information you provide regarding your organization, technology environment, governance needs, risk or compliance concerns, and other information relevant to your request.

Client and Engagement Information
If you engage Nebula for consulting or advisory services, we may collect information reasonably necessary to establish, administer, document, and deliver the engagement.

Transaction Information
When you purchase or pay for services, payment information may be processed by third-party payment processors. Nebula does not necessarily receive or retain your complete payment card or financial account information.

Communications
We may maintain records of communications with you, including emails, consultation requests, scheduling information, support requests, and other correspondence.

Website and Technical Information
When you use our website, certain information may be collected automatically, including IP address, browser type, device information, referring pages, pages viewed, approximate geographic information derived from an IP address, and information collected through cookies or similar technologies.

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2. How We Use Information

Nebula may use personal information to:

  • Respond to inquiries and requests;

  • Schedule and administer advisory sessions and consultations;

  • Provide consulting and professional services;

  • Communicate regarding current or potential engagements;

  • Process transactions and maintain business records;

  • Provide requested information, resources, or service-related communications;

  • Manage client and business relationships;

  • Operate, maintain, secure, and improve our website and services;

  • Understand website usage and performance;

  • Prevent fraud, misuse, or security incidents;

  • Maintain appropriate governance, compliance, and recordkeeping practices;

  • Enforce agreements and protect our legal rights; and

  • Comply with applicable legal, regulatory, tax, accounting, or other obligations.

We may also use information for other purposes disclosed at the time it is collected or with your consent where required.

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3. How We Disclose Information

Nebula does not sell personal information in the ordinary course of our business.

We may disclose personal information to service providers that perform legitimate business functions on our behalf, such as website hosting, scheduling, communications, cloud storage, customer relationship management, payment processing, analytics, professional services, and other business-support functions.

These providers may process information only as appropriate to provide their respective services or as otherwise permitted by applicable law and their agreements with us.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law, regulation, subpoena, court order, or other lawful process;

  • Respond to requests from governmental or regulatory authorities;

  • Protect the rights, property, security, or safety of Nebula, our clients, website visitors, or others;

  • Investigate suspected fraud, security incidents, or violations of our terms;

  • Establish, exercise, or defend legal claims; or

  • Facilitate a business restructuring, merger, acquisition, financing, sale of assets, or similar corporate transaction, subject to applicable legal requirements.

 

4. Mobile Information and SMS Consent

If Nebula offers SMS or text-message communications, participation will be based on the applicable consent obtained from the recipient.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Nebula does not sell or share SMS opt-in data or consent with third parties for their independent marketing or promotional purposes.

Where SMS communications are offered, message frequency may vary depending on the communication or service requested. Message and data rates may apply.

Additional SMS program terms, including opt-out and support instructions, will be provided in our Terms & Conditions and applicable opt-in disclosures.

Why we're keeping that paragraph: HighLevel currently tells businesses to include that specific non-sharing language, and Twilio's campaign vetting checks that mobile numbers and messaging consent aren't shared with third parties or affiliates for marketing/promotional purposes.

 

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate website functionality, remember preferences, understand website traffic, improve performance, and support analytics or other website features.

Some cookies may be provided by third-party technologies integrated with our website.

You may be able to manage cookies through your browser settings or through any cookie-management tools made available on our website. Disabling certain cookies may affect website functionality.

 

6. Third-Party Services and Links

Nebula may use third-party platforms and service providers to support our operations, including website hosting, scheduling, communications, payment processing, cloud productivity, analytics, or customer relationship management.

For example, information may be processed through platforms used to schedule appointments, process payments, host our website, communicate with clients, or manage business records.

These third parties maintain their own privacy practices and policies. We encourage you to review the applicable policies when interacting directly with third-party services.

Our website may also contain links to websites or services that Nebula does not control. We are not responsible for the privacy practices, security, or content of third-party websites.

 

7. Data Retention

Nebula retains personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business and engagement records, resolve disputes, enforce agreements, meet legal or regulatory requirements, and protect legitimate business interests.

Retention periods may vary depending on the type of information, nature of the relationship, applicable contractual requirements, and legal or regulatory obligations.

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with our business practices and applicable requirements.

 

8. Data Security

Nebula uses reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

However, no website, electronic communication, cloud service, or method of electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

 

9. Your Privacy Choices and Rights

Depending on where you reside and applicable law, you may have rights or choices concerning your personal information.

These may include the ability to request access to certain personal information, request correction or deletion, object to or restrict certain processing, withdraw consent where processing is based on consent, or obtain additional information regarding our privacy practices.

Not all rights apply in every jurisdiction or circumstance.

To submit a privacy-related request, contact Nebula using the information provided below. We may need to verify your identity before processing certain requests.

You may unsubscribe from marketing email communications by using the unsubscribe mechanism provided in the applicable communication.

If SMS messaging is enabled, applicable text messages will provide instructions for withdrawing SMS consent.

 

10. Children's Privacy

Nebula's current website and consulting services are intended for businesses and professional audiences and are not directed to children.

We do not knowingly collect personal information through this website from children under 13. If we become aware that information has been collected from a child in circumstances requiring parental consent or deletion under applicable law, we will take appropriate steps to address the information.

 

11. International Visitors

Nebula is based in the United States.

If you access our website or provide information from another country, your information may be transferred to, processed, or stored in the United States or other jurisdictions where our service providers operate.

Where required, we will handle personal information in accordance with applicable data-protection requirements.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, legal requirements, or privacy practices.

When changes are made, we will update the "Last Updated" date at the top of this page. Material changes may be communicated through additional means when appropriate or required.

We encourage visitors to review this Privacy Policy periodically.

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13. Contact Us

For questions about this Privacy Policy or Nebula's privacy practices, or to submit a privacy-related request, contact:

Nebula Virtual Solutions LLC
20 Publix Drive Suite 104 #112
Clayton, NC 27527
Email: info@nebulavirtualsolutions.com
Website: nebulavirtualsolutions.com

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